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- FAQ
- +31 10 498 97 54+31 10 498 97 54
Do you have a question ?
Our staff will be happy to help you
Monday - Friday: 09.00h - 21.00h
Saturday: 09.00h - 17.00h
Sunday: 10.00h - 17.00hYou can also consult our FAQ page
Le Lac d'Ailette - Wskazówki dojazdu i mapa
Access and itinerary
Your stay
Welcome and reception
Reception
The reception agents are there 24 hours a day to welcome you and deliver your bracelet Center Parcs or your key.
Contact of the reception
Reception hoursReception hours
Recepcja i ochrona: 24/7
Informacja i rezerwacja: od 9:00 do 19:00 *
* W zależności od sezonu
Spoken languages
Arrival and departure times
Arrival from 10am
You are free to arrive whenever you please and enjoy the activities and facilities: We welcome you 24/24.
Check-in from 4pm*
*If you chose the "Early check-in" option, you'll be able to check-in earlier, starting 1pm (available on a park selection). For parks in Belgium you can check-in from 3pm.
Check-out before 10am**
Free your accommodation and still enjoy the activities and facilities before your departure. **See your check-out time in the Center Parcs app.
Car
Parking
Cars are not allowed inside the park, but parking is available at various rates at the entrance to the park.
Pets
Supplement
You can of course bring your pet with you during your stay (maximum 2 pets per accommodation). At the time of your reservation, a supplement will be asked when you add your pet.
Payment in the domain
Payment methods
Credit card, pin or cash
Center Parcs wristband
Your wristband gives you access to your cottage, but also to most of the infrastructures of the domain.
Center Parcs App
Your travel companion
Once you have booked your stay, the Center Parcs application will be your companion. It will accompany you in all your preparations. Free application.
To download the app, scan the QR code with your smartphone camera.
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